Privacy Policy

Company Information

1. Introduction

InvisibleHustle Ltd ("we", "our", or "us") operates the Aussie Bank Statement Converter service. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service, in accordance with the Australian Privacy Act 1988 and applicable privacy laws.

2. Information We Collect

Account Information

• Email address (required for account creation)
• Name (optional)
• Password (encrypted and hashed)
• Subscription and billing information

Usage Data

• Number of pages processed
• Conversion timestamps
• Service usage statistics
• IP address and browser information

Financial Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe may share limited transaction data with us for billing purposes.

3. Bank Statement Data

• Zero server storage - We do not retain your financial data
• Immediate processing - Convert and download, then the file is gone from our end
• Stays on your device - Your converted files remain on the device you converted them on for 24 hours so you can re-download them or adjust categories, then they are cleared automatically. That copy is never sent to us and never syncs to any other device
• Bank-grade encryption - All processing uses secure protocols

4. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your payments and manage subscriptions
• Send service updates and customer support via email
• Analyze website usage to improve user experience
• Comply with legal obligations

5. Legal Basis for Processing

We process your personal information for the following purposes:

• Service Provision: To provide our service and fulfill our obligations to you
• Business Operations: To improve our service and prevent fraud
• Communications: To send service-related notifications and support
• Legal Compliance: To comply with Australian tax and financial regulations

6. Data Sharing

We only share your information when necessary for:

• Payment processing
• Service operation and hosting
• Legal compliance when required

We do not sell your personal information.

7. Data Security

We use secure hosting and industry-standard practices to protect your information. Your bank statements are processed securely and never stored on our servers.

8. Data Retention

We keep your account information while your account is active. Bank statement files are deleted immediately after processing and are never retained on our servers. Your converted files are kept on your own device for 24 hours so you can re-download them or edit categories without converting again, after which they are cleared automatically. You can also clear them yourself at any time from your browser settings. Payment records are retained as required for business and legal purposes.

9. International Processing

Some of our service providers may process data outside Australia. We use reputable cloud services that maintain appropriate security standards.

10. Cookies and Analytics

We use cookies and analytics tools for:

• User authentication and session management
• Security and fraud prevention
• Service functionality
• Website analytics to understand usage patterns and improve our service

Essential cookies are necessary for the service to function. Analytics help us understand how our service is used so we can make improvements.

11. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: